Introduction
At Hinsol.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our sacred Gangajal products. By using our services, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
When you place an order or create an account, we may collect:
- Full name
- Contact information (email address, phone number)
- Shipping/billing address
- Payment details (processed securely through our payment gateways)
Non-Personal Information
We automatically collect certain data through cookies and similar technologies:
- IP address
- Browser type and version
- Pages visited on our site
- Referring website
- Date and time of visits
2. How We Use Your Information
Order Processing & Customer Service
- To process and fulfill your orders
- To communicate about your order status
- To provide customer support
- To send order confirmations and shipping notifications
Marketing & Communications
- To send promotional offers (with your consent)
- To notify you about new products or services
- To conduct surveys and gather feedback
Website Improvement
- To analyze website traffic and user behavior
- To improve our website functionality and user experience
- To detect and prevent fraud
3. Data Sharing & Disclosure
Third-Party Service Providers
We may share information with:
- Payment processors (Razorpay, PayU)
- Shipping and logistics partners
- Marketing and analytics providers (Google Analytics)
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes
- Protect our rights or property
- Prevent fraud or security issues
4. Data Security Measures
Protection Methods
- SSL encryption for all transactions
- Secure servers with firewalls
- Regular security audits
- Limited employee access to personal data
Your Responsibilities
- Keep your account password secure
- Notify us immediately of any unauthorized access
5. Your Rights & Choices
Access & Control
You have the right to:
- Request a copy of your personal data
- Correct inaccurate information
- Delete your personal data (with limitations)
- Opt-out of marketing communications
Cookies & Tracking Technologies
You can:
- Adjust browser settings to block cookies
- Use private browsing modes
- Opt-out of analytics tracking
6. Policy Updates
We may update this policy periodically. Significant changes will be notified via email or website notice. Continued use of our services constitutes acceptance of the revised policy.
7. Contact Us
For privacy-related inquiries:
Email: info@hinsol.com
Phone: +91-8126195133
Address: Vill. Rangtoli, Chamoli, Uttarakhand.