Have Questions? We’re Here to Help! 🙏
At Hinsol.com, we understand that choosing sacred products is a deeply personal and spiritual experience. If you have any questions about our Char Dham Temple Prasad, Gangajal, Puja Samagri, or any other holy items, our team is happy to assist you with care and devotion.
Frequently Asked Questions (FAQs)
❓ How can I be sure of the authenticity of your products?
✔ All our products are directly sourced from Char Dham Temples (Badrinath, Kedarnath, Gangotri, Yamunotri) and other sacred shrines in Chamoli, Uttarakhand. We provide Live Video/Images for Prasad and Gangajal upon request.
❓ What is the shelf life of Gangajal and Prasad?
✔ Gangajal remains pure for years when stored properly. Prasad (like vibhuti, akshata, or dry offerings) typically lasts 6-12 months if kept in a clean, dry place.
❓ Do you deliver outside India?
✔ Currently, we serve all over India with fast shipping. For international delivery, please contact us at [your email/customer support number].
❓ Can I request a special puja or offering in Char Dham Temples through you?
✔ Yes! We offer custom puja services (like Rudrabhishek, Ganga Aarti, or Annadanam) in Char Dham. DM us or call [support number] to arrange.
❓ How do you ensure safe packaging for fragile items?
✔ We use secure, eco-friendly packaging with cushioning for Gangajal bottles and delicate items. Each package is blessed before dispatch.
❓ What payment methods do you accept?
✔ We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) for select locations.
❓ How long does delivery take?
✔ Orders usually arrive in 6-10 business days (varies by location). Express shipping is available for urgent needs.
❓ Can I return or exchange products?
✔ Due to the sacred nature of our products, we don’t accept returns. However, if there’s damage or a mistake, contact us within 24 hours for resolution.
Still Have Doubts? Reach Out to Us!
📞 Call/WhatsApp: [+91 8126195133]
📧 Email: info@hinsol.com💬 Live Chat: [Available on website]
“Your faith matters to us—we’re here to guide you with patience and reverence.”